Award Recipients

PC Consultants was founded in 1993 by Mike Parsons and Sean Colson, from whom the company takes its name. It provides unrivalled IT services, support, sales and consultancy to businesses and private clients across the Isle of Wight, the UK mainland and internationally.

Founded on providing IT opportunities for individuals – irrespective of personal circumstances and academic achievement – the company consciously recruits staff from non-typical backgrounds. This unique approach serves to differentiate PC Consultants from an industry whose default position is to employ academic achievers, often with graduate level as the minimum requirement. This is reflected in PC Consultants’ inclusive and supportive work culture, with everybody contributing to the wellbeing of others.

The workforce determine their career pathway, with individuals able to work closely with their mentor or line manager to implement their own training requirements. This allows each person to develop a high level of knowledge and expertise, contribute more fully, and expand the company’s already enviable capability. The fact that members of the senior management are all beneficiaries bears testimony to this.

Exceptional customer service is delivered from a team who see excellence as a measure of themselves, demonstrating that providing opportunities for individuals can be combined with commercial success and not mutually exclusive.

This ‘White Glove’ approach, with its meticulous care and attention to detail, is gaining the company many new clients, including high net worth individuals and across the highly regulated financial services sector. The team works proactively and closely with clients to better cater for their unique needs, and ensure exceptional levels of service are maintained that go beyond conventional help desk and IT support.

The success of this unique approach is reflected in outstanding commercial performance, with revenue growth over six times that of the broader IT industry, adding to independent surveys, which confirm that 96% of clients see the service as ‘Excellent’ with a further 3.3% stating it is ‘Good’.